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Returns Policy

Returns

Change Of Mind

Online orders can be returned for a credit note if we receive it back within 7 days of you receiving the order and in original packaging with tags.

Please email sundaecove@gmail.com prior to returning.

The customer is responsible for any return shipping charges and credit won't include initial shipping charges. Credit notes must be spent within 60 days.

No returns on dinnerware, teethers or dummy chains for hygiene reasons.

 

Faulty Items

If your item is faulty you are entitled to a full refund or exchange. Please email sundaecove@gmail.com with details and photos of the faulty item.

 

Out of stock

On the rare occasion we may have discrepancies with our inventory and not be able to fulfill your order. If this occurs you will either be offered a refund, a product alternative or if we're expecting new stock you may choose to wait.