Change Of Mind
Online orders can be returned for a credit note if we receive it back within 7 days of you receiving the order and in original packaging with tags.
Please email firstname.lastname@example.org prior to returning.
The customer is responsible for any return shipping charges and credit won't include initial shipping charges. Credit notes must be spent within 60 days.
No returns on dinnerware, teethers or dummy chains for hygiene reasons.
If your item is faulty you are entitled to a full refund or exchange. Please email email@example.com with details and photos of the faulty item.
Out of stock
On the rare occasion we may have discrepancies with our inventory and not be able to fulfill your order. If this occurs you will either be offered a refund, a product alternative or if we're expecting new stock you may choose to wait.